SAN FRANCISCO (NEWS3) – Wells Fargo says it is experiencing an outage of its online banking and app.
We apologize to our customers who may be experiencing an issue with our online banking and mobile app. Thanks for your patience while we research this issue. If you are impacted, please check back here for updates.
— Wells Fargo (@WellsFargo) February 7, 2019
At 8:06 a.m., the company tweeted that customers may have an issue with the bank’s online banking or mobile app service.
At 9:05 a.m., the company tweeted “We’re experiencing a systems issue that is causing intermittent outages, and we’re working to restore services as soon as possible.”
We’re experiencing a systems issue that is causing intermittent outages, and we’re working to restore services as soon as possible. We apologize for the inconvenience.
— Wells Fargo (@WellsFargo) February 7, 2019
At 11:44 a.m., Wells Fargo said the system outage was caused by a “power shutdown” at one of the company’s facilities. The shutdown was initiated after smoke was detected following routine maintenance.
We’re experiencing system issues due to a power shutdown at one of our facilities, initiated after smoke was detected following routine maintenance. We’re working to restore services as soon as possible. We apologize for the inconvenience.
— Wells Fargo (@WellsFargo) February 7, 2019
The company is still trying to resolve the issue.
Check NEWS3WIU.com for more details on this developing story.
